Frequently Asked Questions

Need clarity? We’ve got you covered. Here are answers to the most common questions about Eden, our products, ordering, and shipping.

Who is Eden?

Eden is a small, independent company based in Raleigh, North Carolina. We’re not a corporate giant — we’re a grassroots team of enthusiasts focused on providing the purest, highest-quality hemp products possible. Everything we do reflects our core values of transparency, sustainability, and community.

Where do Eden products come from?

We partner exclusively with small U.S.-based farms that share our commitment to quality, purity, and sustainable farming practices. Every farm we work with is hand-selected for their dedication to clean cultivation and responsible methods.

How are Eden products packaged?

All Eden products are packaged in clear glass, reusable, and child-proof jars — keeping your flower fresh while also reducing single-use plastics. Our packaging is part of our ongoing commitment to sustainability and transparency.

Do you test your products?

Yes. Every Eden product undergoes rigorous third-party testing by U.S. DEA-licensed laboratories. All products come with a Certificate of Authenticity (COA) verifying potency, purity, and compliance. You can view COAs directly on each product page.

Are Eden products federally legal?

Yes. All of our products are derived from hemp and contain less than 0.3% Δ9THC in compliance with the 2018 Farm Bill. However, you are responsible for ensuring the legality of these products in your specific state or locality.

Do you ship to all states?

We ship to most states where hemp-derived products are permitted. Some state restrictions apply. Please see our Shipping Policy for a complete list of restricted states.

How quickly do you process and ship orders?

All orders are processed and shipped within 1 business day. Once shipped, you'll receive a confirmation email with a tracking number.

Can Eden products cause a failed drug test?

Yes. Although our products are hemp-derived and federally compliant, they contain cannabinoids that may result in a positive drug test. Use at your own discretion.

What is your return policy?

We offer a 2-day return window from the date you receive your order, provided the product is unopened and in its original packaging. See our Refund & Return Policy for details.

Still have questions? Contact our team at contact@edendistro.com.