Privacy Policy

Data Collection

Eden collects information based on how you interact with our services, including account details, purchase history, communications, technical data, and usage patterns. We also use automated tools such as cookies, device fingerprints, and analytics services like Google Analytics to enhance your experience and understand how our services are used.

How We Use Your Data

Eden uses your information solely to support our services and operations, including order fulfillment, customer support, personalization, marketing (including retargeting), analytics, compliance with legal requirements, and service improvements. We do not sell, rent, or lease your information.

Information Sharing

Eden shares your data with service providers for purposes like payment processing, hosting, marketing, and customer support, under strict confidentiality agreements. We may also share information if required by law, during legal proceedings, to enforce our policies, or in the event of a business transaction such as a merger or acquisition.

Data Security

Eden implements appropriate security measures to protect your data, but no digital system can be guaranteed 100% secure. You are responsible for keeping your password safe and notifying us of any unauthorized access.

User Rights & Opt-Outs

You can opt out of promotional communications using the unsubscribe link provided in emails. Transactional emails related to orders and account management will continue. You can also request to access, correct, or delete your personal data by emailing contact@edendistro.com.

Data Retention

Eden retains your data as long as necessary to support operations, comply with legal obligations, resolve disputes, and enforce agreements, even after account termination.

Age Restrictions

Eden services are intended only for individuals over 21 years of age. We do not knowingly collect data from those under 21.

California Privacy Rights

California residents have the right to request details about personal information Eden shares with third parties and may request access, data portability, and deletion of their data under the CCPA. To submit a request, email us at contact@edendistro.com with the subject “California Shine the Light” or “CCPA Request.”

International Data Transfers

By using our services, you consent to the transfer, storage, and processing of your data in the United States and other countries. This applies especially to users in the EEA and Switzerland.

Policy Changes

Eden may update this Privacy Policy to reflect changes in our practices. For material changes, we will notify you by email or through our website. Continued use of our services following changes indicates your acceptance.

Questions? We're here to help at contact@edendistro.com.